Dispute between Compuserve and Promo Enterprises

Message222@aol.com ((Message222@aol.com))
Sun, 15 Oct 1995 10:53:57 -0700


I know that the inet-marketing mailing list is not set up to debate about
Promo Enterprises practices, but since CompuServe's view was posted, I would
hope that this message can act as a rebuttal - or actually it should be read
in our defense.

<<<<< (Sanford Wallace is) ...distributing advertisements for his clients
which offer a wide array
of products and services ranging from adult novelties to coral-based
calcium curatives.>>>>>

We have *NEVER* sent any adult novelty messages. We have strict policies on
which messages we accept. We did include messages about calcium curatives
because it is associated with better health (in our health co-ops).

<<<<<When CompuServe addressed this with Promo Enterprises, Mr. Wallace
threatened to mailbomb and spam CompuServe members and executives if
any attempts were made to interfere with his sending out these tens of
thousands of unsolicited advertisements to our members.>>>>>

Boy, CompuServe will say anything to protect their reputation. That last
comment is completely untrue.

<<<<<Over the past few days, Promo Enterprises began acting on these threats
by sending thousands of mail messages to CompuServe members and
personnel. More disturbing was their sending of tens of thousands of
messages to members of other online services and disguising these
messages to make them look like they came from a CompuServe
representative. And, Promo Enterprises is using a World Wide Web page
to incite harassment of the CompuServe associates.>>>>>

These allegations are unbelievable. Our lawyers are going to have a field
day with this. And, if you feel that our web page is set up to incite
harassment, please let me know... &lt;a href="<a href="http://www.webcom.com/~promoent/">http://www.webcom.com/~promoent/</a>"&gt;http://www.webcom.com/~promoent/&lt;/a&gt;
We simply state our opinion, and quote a sample of the 4500 letters that we
received from CompuServe members who are *EXTREMELY* unhappy with
compuserve's decision to block their mail, rather than supply them with a
"kill" switch.

&amp;lt;&amp;lt;&amp;lt;&amp;lt;&amp;lt;CompuServe will not tolerate this kind of harassing behavior. We are
currently exploring a number of legal options, both criminal and civil,
that will help protect our members, our associates and the members of
other online services from these types of wanton attacks.&amp;gt;&amp;gt;&amp;gt;&amp;gt;&amp;gt;

Well, I guess this may be my last post, because I may be heading off to the
slammer now.

&amp;lt;&amp;lt;&amp;lt;&amp;lt;&amp;lt;In addition,
we have contacted both the InterRamp and American Network Internet
service providers which are examining the practices of Promo Enterprises
and have expressed willingness to work with us if these types of attacks
persist in the future.&amp;gt;&amp;gt;&amp;gt;&amp;gt;&amp;gt;

First of all, who's American Network? Second of all InterRamp is our primary
provider. They maintain promo-ent@promo-ent.com and
ir002755@interramp.com. We have sent mailings from those two addresses for
over 4 months now. We have not been kicked off, nor have we received one
complaint from InterRamp/PSI. Why do you think that is so? Because we don't
just randomly spam offensive messages.

--Sanford Wallace

----
This week's sponsor:
Marketing to Women Online Conference &amp;lt;&lt;a href="<a href="http://www.kelseygroup.com/kelsey">http://www.kelseygroup.com/kelsey</a>"&gt;http://www.kelseygroup.com/kelsey&lt;/a&gt;&amp;gt;

Talk with Dave Taylor, Tuesday, Oct. 17, at 6 pm Pacific/9 pm Eastern
over the Internet using GlobalStage/GlobalChat software. See
&amp;lt;&lt;a href="<a href="http://www.popco.com/hyper/internet-marketing/chat.html">http://www.popco.com/hyper/internet-marketing/chat.html</a>"&gt;http://www.popco.com/hyper/internet-marketing/chat.html&lt;/a&gt;&amp;gt; for details



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